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Information, Communication
& Repossessed Properties

Important Communication on Rate of Interest

Starting from July 1, 2024, borrowers who have completed three years from the date of disbursement will transition from a Semi-Fixed Rate of Interest to a Fully Fixed Rate of Interest, as outlined in the Loan Agreement.
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This means your interest rate will remain constant for the rest of your loan term, offering you greater predictability and stability in your financial planning.

NPA Classification Norms

As per the RBI notification dated November 12, 2021, the following guidelines are in effect regarding the classification of Non-Performing Assets (NPA):

Standard Account: No overdue payments.
Special Mention Account (SMA):
  • SMA 0: 1–30 days overdue
  • SMA 1: 31–60 days overdue
  • SMA 2: 61–89 days overdue
Non-Performing Asset (NPA): 90+ days overdue

Explanation with Example

Due Date

31 March 2021

Overdue Date

31 March 2021

(if full payment not received by day-end)

If the account remains overdue

April 30, 2021

Classified as SMA 1
(30 days overdue)

May 30, 2021

Classified as SMA 2
(60 days overdue)

June 29, 2021

Classified as NPA
(90 days overdue)

Important: To avoid legal action and maintain a good credit record, please ensure all overdue payments are cleared promptly.

Procedure for Return of Original Title Documents to Legal Heirs

In the unfortunate event of a borrower's demise, legal heirs can retrieve the original title documents by following our established procedure.

Learn more

Repossessed Properties

We have a list of repossessed properties available. Please refer to the PDF linked below for detailed information: